1. Log in
Open the LOOP POS app, or go to pos.loop.vn in your browser.
Enter the Brand code, the staff member's phone number and password (or PIN), and tap Log in.
Choose the shop. When opening a new shift, enter the opening cash and confirm. If the previous shift wasn't closed, the POS asks whether to Start a new shift or Continue the previous shift.
2. Shift report (Shift management)
Tap Menu (☰, top left) → Shift management.
Left column: cashier, shift start time, orders sold, unfinished orders, voided orders, cancelled orders.
Breakdown: Items (with combos and toppings sold), Categories, Discounts, E-invoices (issue e-invoices in batch for orders not yet invoiced 🇻🇳).
Shift revenue summary: total revenue, opening cash, total cash withdrawn, unfinished orders total, total discounts, total VAT, total extra fees, number of customers, and amounts by payment method.
Print report: print the shift report on a receipt.
Open cash drawer: open the drawer connected to the printer (if any).
Withdraw cash: record cash taken out of the drawer during the shift; the POS asks for your password first.
3. Log out and close the shift
Tap Menu (☰) → Log out.
Choose Log out & close shift to end the shift and lock in its revenue. Choose Log out to sign out but keep the shift open (e.g. when changing staff).
Notes
Print the shift report and count the cash in the drawer before closing the shift.
When a new shift opens, revenue starts from zero for that shift.
Screenshots from the POS app in Vietnamese.