1. Create a voucher
In the Admin dashboard, go to Loyalty → Vouchers.
Click Create Voucher.
In Create new voucher, set up the following.
General information
Voucher name: offer name shown to customers.
Voucher code: Use one code for all vouchers (everyone shares one code) or Generate random code (a unique code per voucher).
Quantity: total number of vouchers that can be issued.
Discount value: the discount (% or fixed amount).
Maximum discount amount: cap for % discounts.
Start date / End date: when the voucher is valid.
Discount form
4 discount forms:
Discount on entire order
Discount on products: only selected products.
Discount on categories: products in selected categories.
Discount on delivery fee: part or all of the delivery fee.
More conditions appear depending on the form you choose.
Conditions
Multi-tier application: allow the voucher to stack with other offers.
Minimum order value: the order must reach this value.
Required items in order to apply discount: the order must contain specified products.
Do not discount Add-ons - Toppings: exclude toppings and add-ons from the discount.
Apply to specific order types: limit to Dine-in, Pickup or Delivery.
Usage limits
Maximum number of items discounted per order.
Maximum uses per customer.
Show publicly to all users on PEKO: let all customers see the voucher, not just those it's distributed to.
Time range
Daily: every day within the validity period.
By day of week: only on selected days.
Start time – End time: limit to certain hours; add more time slots in the same day if needed.
Applied shops
All shops, or select specific shops.
Voucher image
The image shown for the offer on your E-Shop. Recommended: 800 × 800 px (1:1), PNG/WebP, max 150KB. If none, your default logo is shown.
Description & terms
Description: short explanation of the voucher and its benefit.
Terms: conditions, limits and notes.
Click Create voucher to save.
2. Track voucher performance
The voucher list shows each voucher's name, type, value, validity, status and actions.
Voucher purposes
Public: shown publicly so members can see and use it on the E-Shop under the set conditions.
Campaign: used in specific programs, e.g. Automations. Only members who receive it can use it.
Referral: used in the Referral program.
General purpose: for general store needs, not tied to a specific program.
Filter by purpose, type or status, or search by name.
Voucher statistics
Find the voucher in the list.
Click the Statistics icon at the end of the row.
Voucher Statistics shows: total quantity, distributed, used, unused; breakdown by source (e.g. Automations or manual distribution); and usage details – each code, recipient, status, created and used dates.
Click Export Excel to download the data for reconciliation or reporting.
