1. Categories
Step 1: Go to the Admin dashboard → Products → Categories.
Step 2: Click Add category and fill in:
Field | Description |
Category name * | Category name shown across the system. |
Description | Short description of the category (optional). |
Group image | Image representing the category. |
Multi-language | Category name in other supported languages. Click Add language to add more. |
Display apps * | Apps where the category appears: All apps, or specific apps such as LOOP POS, Peko, Capichi OI. |
Applied shops * | Shops where the category applies: All shops or specific shops. |
Click Create. The category is updated on your E-Shop and apps as configured.
2. Items (products)
Step 1: Go to the Admin dashboard → Products → Items.
Step 2: Click Add product and fill in:
Field | Description |
Product image | Upload or drag and drop. 1200×1200 px (1:1), JPG/WebP, max 300KB. |
Product name | Name shown across the system. |
Price * | Selling price (required). If the product has several sizes, enter each size's price under Sizes. |
Reference price | Original/list price for comparison (optional), usually shown as the price before a promotion. |
Category | Category the product belongs to, or No category. |
Unit | Unit of measure. Click New unit if the one you need doesn't exist. |
Description | Product description (optional). |
Tax | Tax rate (%) and whether the price includes or excludes tax. |
Multi-language | Product name in other supported languages. |
Sizes | Sizes and their prices. You can add several sizes. |
Options | Option types for the product, e.g. Sugar, Ice. Drag to reorder. |
Toppings | Topping groups and toppings for the product. Drag to reorder. |
Inventory management | No tracking, By quantity or By recipe. |
Click Create. The item is updated on your E-Shop and apps as configured.
3. Toppings
Toppings are extras that can be added to a product, e.g. pearls, jelly, cheese foam. Toppings are created separately and only show on products they are assigned to.
3.1 Create a topping
In the Admin dashboard, go to Products → Toppings.
Click Add topping.
In Add new topping, fill in:
Topping name: shown when ordering.
Price: extra price for the topping.
Reference price: for reference or comparison.
Image: topping photo.
Description: short description.
Unit: unit of measure.
Tax: tick Taxable, enter the rate and choose whether the price includes or excludes tax.
Click Create to save.
3.2 Assign toppings to a product
New toppings are not applied to all products automatically – assign them to each product that needs them.
Go to Products → Items.
Click the Edit icon at the end of the product's row.
In Edit product, tick Has toppings.
In the Toppings section, choose the toppings to apply. A product can have several topping groups.
Click Update.
The selected toppings are now linked to the product, and customers or staff can choose them when ordering on the E-Shop and POS.
3.3 Deactivate a topping
Set a topping to Inactive when your store temporarily stops using it. Inactive toppings can't be sold until reactivated.
In Products → Toppings, there are 2 ways:
One topping: click its Active status → confirm Deactivate.
Several toppings: tick the toppings → click Deactivate on the action bar → confirm.
The status changes from Active to Inactive.
4. Options
Options are choices that come with a product when ordering, e.g. sugar level, ice level, hot/cold. Once created, assign each option type to the products that need it.
4.1 Create an option type
Go to Products → Options → Add option type, then set:
Option type name: group name shown when ordering, e.g. Sugar, Ice, Temperature.
Min selection: minimum number of options the customer must pick.
Max selection: maximum number of options the customer can pick.
Options list: the choices in the group, e.g. for Sugar: 100%, 75%, 50%.
Click Add option to add more choices and drag to reorder. Click Create to save.
4.2 Assign options to a product
New option types are not applied to all products automatically.
Go to Products → Items → click Edit on the product. In the Options section:
Find the option type.
Tick it.
Check the options shown below it.
Click Update.
When the product is ordered, customers or staff can choose the options you configured.
5. Combos
Combos bundle several products into one package – ideal for promotions or sets sold together.
5.1 Create a combo
Go to Products → Combos → Add combo, then set:
Combo name: shown when ordering.
Combo image: combo photo.
Description: short description.
Pricing mode:
Combo price: one fixed price for the whole combo.
Price by group: the price is calculated from each product group's pricing.
Display apps: channels where the combo is shown and can be ordered, e.g. LOOP POS and Peko.
Applied shops: shops allowed to sell the combo.
5.2 Product groups
In Product groups, create one or more groups that define what customers can choose in the combo. For each group, set:
Group name: a name to identify the group.
Select: how many products the customer picks from the group.
Add product: products available in the group.
Required qty: set a specific quantity for a product in the group.
Click Add group to add more groups (up to 5). Example: a combo with a Drinks group (pick 1) and a Cakes group (pick 1).
5.3 Price by group
With Price by group, each group uses one of these methods:
Fixed price: one price for the whole group, regardless of which product is chosen.
Discount: a discount applied to the group's products; the combo price uses the discounted prices.
By product: a separate price for each product in the group; the chosen product's price is used.
For each product you can also turn on Required qty. The total quantity should match the group's Select number.
Click Create to save. The combo shows on the apps and shops you selected.
6. Menu settings
Products → Menu settings provides tools for operations and data management:
Menu display apps
Turn menu data access on or off for each integrated platform: LOOP POS, Peko, Capichi OI.
Import / Export data
Import from Excel: bulk-upload products using the provided template.
Export to Excel: download all products to Excel for backup, review or reporting.
Danger zone
Delete all products, toppings, categories, combos or options. These actions cannot be undone.
⚠️ Danger zone actions affect data for the whole brand. Double-check before proceeding.
Permission: only the brand owner (Root account) can do this.
